FREQUENTLY ASKED QUESTIONS

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If you can't find your question you can write to us at: faq@babybecool.es

REPLACEMENT PARTS

REPAIRS

PRODUCT INFORMATION

  • 1

    I need to buy a part for my Becool, what should I do?
    To buy any replacement parts you should go to the retail establishment or a technical service office.

  • 2

    Is the part I need available and how much does it cost?
    To find out if it is available should I check with the retail establishment or the technical service?

If you have any questions about parts you can write directly to recambios@babybecool.es

  • 1

    I want to request a repair for my Becool, what should I do?
    To request a repair you should contact the retail establishment or go to a technical service office.

  • 2

    Is there a technical service office near where I live?
    Check if there is a technical service office on the list on our web site

  • 3

    What do I need to do to request a repair under guarantee?
    To request repairs under guarantee you need to go to the retail establishment or the technical service office with the purchase receipt for your product

  • 4

    How long is my Becool under guarantee?
    The Becool products are under guarantee for 2 years.

Consult the nearest location of our After sales service

  • 1

    I have lost the instruction manual for my Becool, how can I get another?
    To get a copy of the instruction manual you can download it in pdf format from our web site

If you need a manual check our Download